Terms & Conditions
Acceptance of the Terms
By accessing or using the Pirots platform, you agree to be bound by these Terms & Conditions, along with our Privacy Policy and all applicable laws. If you do not agree to these terms, please refrain from using the site.
Eligibility Requirements
You must meet specific eligibility criteria to use our services. Users must be at least 18 years old and legally allowed to engage in online gambling based on their jurisdiction.
Minimum Age Requirements
All users are required to be at least 18 years of age. We may request proof of age prior to account approval or when necessary.
Geographic Restrictions
Pirots accepts players located within Canada only. Users from other jurisdictions, including the United States, the United Kingdom, and all European Union countries, are prohibited from accessing the platform.
Account Registration Rules
To create an account, you must provide accurate and complete information, including your name, email address, and date of birth. Misrepresentation of any kind is prohibited and may lead to account suspension.
One-Account-Per-User Policies
You are allowed only one active account on Pirots. If we detect multiple accounts associated with a single user, they may be subject to closure, and any associated bonuses may be forfeited.
Identity Verification and KYC
To comply with regulatory requirements, users must complete identity verification (KYC). This may involve providing a government-issued ID and proof of residence. Pirots reserves the right to request additional identification as needed.
Account Accuracy Obligations
It is your responsibility to ensure the accuracy of your account information. Any changes to your personal information must be updated promptly in your account settings.
Account Security Responsibilities
You must keep your account credentials confidential. Notify us immediately of any unauthorized access. Users will be held responsible for all activity on their account.
Login Credentials and Password Protection
You are responsible for maintaining the confidentiality of your password and other login details. If you suspect any unauthorized use of your account, please contact our support team.
Restricted Behavior and Prohibited Activities
All users must adhere to the highest standards of conduct. Engaging in any form of cheating, fraud, or collusion is strictly forbidden. This includes the use of software designed to manipulate games or exploit the platform.
Multi-Accounting and Fraud Prevention
Opening multiple accounts for the purpose of taking advantage of bonuses or attempting to engage in fraud will not be tolerated. Such activities can result in suspension or closure of all related accounts.
Bonus and Promotion Rules
Bonuses and promotions may be subject to specific terms, including wagering requirements. Promotions are intended for recreational players, and any abuse detected will lead to forfeiture of bonuses and potential account closure.
Wagering and Gameplay Conditions
All gameplay must comply with the established rules specific to each game. Wagering requirements will vary by promotion and are clearly outlined when applicable. You are responsible for understanding these conditions before engaging in gameplay.
Bonus Abuse Prevention
We actively monitor for signs of bonus abuse. If any irregular patterns are detected, associated bonuses may be revoked, and accounts may be subject to suspension.
Deposits and Withdrawals
Deposits must be made using one of the approved payment methods. Withdrawals will only be processed to the same method used for deposits whenever possible.
Verification Before Withdrawals
All first-time withdrawal requests will require identity verification to ensure compliance and protect against fraud.
Processing and Review Procedures
Withdrawal requests may take time for processing, depending on the method selected and the verification status of your account. We aim to process requests in a timely manner.
Responsible Gambling Expectations
Pirots is committed to promoting responsible gambling. We provide tools to help manage your gambling activity, including deposit limits and self-exclusion options. Users are encouraged to seek help if they feel their gambling is becoming a problem.
Self-Exclusion and Account Restrictions
Users wishing to self-exclude from the platform may do so through their account settings. During this period, you will not be able to access your account, and all applicable measures will be enforced.
Game Fairness and RNG Systems
Games on our platform utilize Random Number Generation (RNG) systems to ensure fairness. All games are regularly audited to ensure compliance with industry standards.
Technical Interruptions or Voided Gameplay
While we strive for uninterrupted service, technical issues may occasionally occur. If a game is interrupted, we will follow established guidelines for replays or refunds based on the circumstances.
Suspension or Closure of Accounts
We reserve the right to suspend or close accounts at our discretion, particularly for violations of these Terms & Conditions. Any remaining balance will be returned according to our policies.
Intellectual Property and Platform Ownership
All materials and content on Pirots are owned by or licensed to us. Users may not modify, reproduce, or distribute any content from the platform without explicit permission.
Limitation of Liability
Pirots is not liable for any direct, indirect, or incidental damages resulting from the use of our services. This includes issues related to technical failures, loss of data, or unauthorized access to accounts.
Modification of Terms
These Terms & Conditions may be updated from time to time. Users will be notified of significant changes through the platform or via email. Continued use of Pirots following these changes constitutes your acceptance of the new terms.
Contact or Support Guidance
For any questions regarding these Terms & Conditions or account-related issues, please contact our support team via email or through the live chat feature on our website.
Applicable Licensing or Regulatory Oversight
Pirots operates under the regulations of the Kahnawake Gaming Commission. We adhere to all relevant laws and guidelines specific to online gambling in Canada.
